Appreciate the flipside
Most businesspeople are familiar with the Pareto principle, which states that 80 percent of the outputs come from 20 percent of the inputs. In organizational life this means that 80 percent of your sales are generated by 20 percent of your customers, and 80 percent of your problems are created by 20 percent of the […]
Embrace the Conflict
In the 1987 film Wall Street, Gordon Gecko raised more than a few eyebrows with his proud proclamation, “Greed is good!” Perhaps I’ll raise a few of my own by stating with equal boldness, “Conflict is good!” Many people tend to avoid conflict, mostly because they see it as a bad thing. People tend to assume it invariably […]
Right Words, Right Time — Right On!
Have you ever had the experience when you’ve been listening to a person talk, and you think to yourself, “This person just put words to exactly what I have been thinking”? Having words for what you’re thinking is such a valuable asset, especially when you’re working together with a team. Think about it. Have you […]